Yes, all UrbanMount technicians must be fully insured. We prioritize safety and professionalism, providing peace of mind for all kinds of installations.
Can I reschedule my service?
Certainly! Please note, if you need to reschedule with less than 24 hours' notice, a 50% charge may apply. To reschedule, reach out to your technician or do so on your service screen
Are there any additional fees not included in the total service cost?
Nope. We believe in straightforward pricing. The initial estimate provided covers the entire service, and there are no hidden fees. We prioritize transparency to ensure you have a clear understanding of the overall cost.
How do I schedule a service?
Scheduling a service with us is straightforward. Either complete our self-guided booking process or reach out to us for a more unique request. A skilled technician will arrive within the scheduled time window to complete your installation.
Can I get an estimate before booking a service?
Absolutely! We believe in transparency and knowing the cost ahead of time. You will see your set price before booking a service.
Can I add items after booking?
Absolutely! You can do so via the job overview or by contacting your technician. For larger requests or multiple additional items, a 24hr notice and approval is needed.